Helping Retailers Succeed
Category: Business
Disclaimer: I am not an attorney nor do I play one on TV! As published in Furniture Today there was a recent lawsuit where a consumer prevailed against a store. Click here for the story http://www.furnituretoday.com/article/549249-Furniture_store_hit_with_225_000_bed_bug_verdict.php. To be fair the store did not put forth a vigorous defense as it appears they were in the [...]
This article will give you some great ideas on how to do it! I represent Southerland Inc. as an independent Rep and normally never recommend specific brands to retailers, but these two brands are the exceptions. Tempur-Pedic- Tempur-Pedic is a must to fully realize your potential as a specialty foam retailer. They own the category. [...]
Originally this article was going to be named “Should You Offer A Comfort Guarantee?” But after interviewing the top ten mattress dealers I know, they all laughed at the question. In their minds any dealer who sells mattresses should offer a comfort guarantee. While they acknowledged the importance of the comfort guarantee they warned that [...]
I was losing my business. I could no longer pay my bills on time. I have always had great relationships with my vendors. I never chose a confrontational negotiating style. I have been transparent with my vendors, allowing their hunger for increased volume to drive their prices down which gave me the margin I thought [...]
My favorite restaurant is Joe’s Deli. Do they have the lowest prices? No. Do they serve the finest gourmet food I’ve ever eaten? No. So what’s their secret? And what does that have to do with my furniture or mattress store? I love Joe’s because the service is great, the food is great, and the [...]
Back at the end of 2010, New York City enacted new laws regarding the disposal of mattresses and box springs. Basically, these new regulations require that these products must be fully encased in a sealed plastic bag before disposing of them. The reason for these new rules, according to the Department of Sanitation, is fairly [...]
Ah, the bedbug – a nasty little creature to be sure. Almost wiped out in the U.S. in the middle of the last century, it made a tremendous comeback over the past decade or so. Between the dramatic increases in international travel among Americans (and the military, in particular) and the amount of tourists we [...]
Incidentally I could just as easily substituted mattress stores for furniture stores. These are my observations that I have made in the past twenty nine years. I have seen great success stories and witnessed some tragedies that could have been avoided. Here is to your success. Wrong Location- Is it possible to make a relatively [...]
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